Information for carers

Managing prescriptions is often an integral part of being a carer. We want to help make it as easy as possible for you. 

Register as a carer Already have an account? Login
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How Vyne works

Whether you are a professional carer or simply looking after a family member or a friend, we’re here to help! You can easily register whoever it is you are looking after online or, if you rather speak to a person, via our lovely Customer Care team. Then we just need a few details from you, the person you are caring for, and what they require - and we’ll handle the rest. And once your order is packaged and ready to go, we’ll deliver it straight to where it’s needed (in our 100% eco-friendly packaging, of course!).

We know that caring for someone can be stressful at times which is why we made it as easy as possible for you to re-order everything you need for them. You can either log in to your Vyne account and hit the re-order button or, if you rather speak to someone, give our Customer Care team a call on 0344 225 1519.

We also know that you've got plenty on your plate, so we'll help out by giving you reminders when it’s time to re-order.

Receiving your order

If the person you're caring for is living at an address in the UK, we’ll be able to deliver all their medication and appliances free of charge straight to their front door. We'll also send order updates and delivery notifications to you and the person you care for if you'd like. 

We know how quickly emergencies can happen! So, if you need a prescription to be sent to you via express delivery, give our Customer Care team a call on 0344 225 1519 and we'll do our very best to get you the quickest delivery possible.

We're here to support you

With Vyne, you and the person you’re looking after are in the best hands! Our lovely Customer Care team have a wealth of knowledge and will always provide you with the best service possible. No matter if you just need a chat or if you’re looking for support with a more complicated situation – we’ve got your back!

And if you require some specialist advice, our dedicated in-house pharmacy and nursing team are here to help with every step of the way.

Sounds great, doesn’t it? Then why not register today!

What makes us awesome

We're on a mission to improve our customers' lives by providing them with high-quality products in a convenient & environmentally friendly way

  • box
    Discreet packaging
  • delivery
    Express delivery
  • Medications & appliances
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    UK registered pharmacy & DAC
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    Greener choice