Delivery and Returns

Search FAQs
Frequently Asked Questions
No Results found
Searching
heart

Will your packages fit through my letterbox?

If the things on your order are smaller, they will be dispatched in a discreet, eco-friendly package which will easily fit through your letterbox. Orders for multiple prescription items or larger products that take up more space will be delivered in a discreet, recyclable box that won't fit through your letterbox so you'll need to be in when the postie comes. We'll always use the smallest packaging possible for your order, promise!

Please also bear in mind that we can't post controlled drugs through your letterbox as these items always require a signature and ID on delivery no matter how small.

Did this help?

Please contact us for further assistance.

Didn’t find what you’re looking for?

Check out our frequently asked questions for anything we haven’t covered on the how it works.

Learn more
What makes us awesome

We're on a mission to improve our customers' lives by providing them with high-quality products in a convenient & environmentally friendly way

  • box
    Discreet packaging
  • delivery
    Express delivery
  • Medications & appliances
  • uk_flag
    UK registered pharmacy & DAC
  • globe
    Greener choice